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Terms and Conditions – Booking Policy

Thank you for choosing Balance Nourish Thrive. To ensure a smooth and professional experience for all our clients, please read and adhere to the following terms and conditions regarding bookings and appointments.

1. Appointment Bookings

  • All appointments must be booked through our online booking system or by contacting us directly.
  • Please select the appropriate service for your needs. If you are unsure, feel free to contact us for assistance.

2. Cancellation Policy

  • We require a minimum of 24 hours’ notice for cancellations or rescheduling of appointments.
  • Cancellations made within 24 hours of your appointment time will incur the full session fee.

3. Intake Forms

  • For all services (except Structural Reset), clients are required to complete an online intake form prior to appointment.
  • The intake form provides important information that helps us tailor your session to your specific needs.
  • Failure to complete the form in advance may result in delays or an incomplete appointment.

4. Punctuality

  • Please arrive on time for your appointment to ensure the full duration of your session can be provided.
  • If you arrive late, your session may be shortened to accommodate other clients, but the full session fee will still apply.

5. Preparation for Your Appointment

  • Wear comfortable clothing that allows ease of movement, as some sessions may involve physical assessments.
  • Please inform us of any significant changes to your health or circumstances since your last session.

6. Payment Policy

  • Payment is required at the time of booking or on the day.
  • Accepted payment methods include cash, card or Revolut.

7. Health and Safety

  • If you are feeling unwell or have been exposed to any contagious illness, please contact us to reschedule your appointment.
  • We are committed to maintaining a safe and hygienic environment for all clients.

8. Disclaimer

  • Our services are complementary and do not replace medical care provided by a licensed physician. Always consult with your healthcare provider for serious medical concerns.
  • Results may vary based on individual circumstances, and no specific outcomes are guaranteed.

By Booking an Appointment, You Agree to These Terms and Conditions.

If you have any questions or require further clarification, please don’t hesitate to contact us. We look forward to supporting you on your wellness journey!